MORE POWER CONTINUES TO REDEFINE UTILITY STANDARDS IN ILOILO CITY


In my recent post about the Customer Service Center, MORE Power continues to redefine utility standards in Iloilo City. Driven by the theme "Simplified, Faster, More Accessible," the company has overhauled its systems to ensure that every Ilonggo from residential dwellers to major business owners, experiences a seamless service journey.

I. Revolutionizing the Application Process

The days of heavy folders and endless paperwork are over. MORE Power has drastically cut through the red tape to put the consumer first:

  • From 12 to 4: In a landmark move for efficiency, the required documents for new service applications have been slashed from 12 down to just 4 essential requirements.
  • Rapid Processing: This streamlining has directly translated to faster turnaround times, significantly reducing the waiting period from application to actual meter installation.

II. Inclusive Growth through Community Relations

MORE Power understands that progress must be inclusive. Their Community Relations (ComRel) Officers are active on the ground specifically assisting:

  • Informal Settlers: Helping residents in marginalized areas navigate the legal and technical requirements to secure their own legitimate meters
  • Barangay Integration: Working hand-in-hand with local leaders to ensure that every household has access to safe, stable, and affordable electricity.

III. Empowering the Business Sector

To support Iloilo's booming economy, dedicated Key Accounts Officers (KAO) provide services to large-load and commercial consumers. These officers act as personal consultants for businesses, ensuring that power requirements are met with precision and that any technical issues are resolved with zero-delay priority.

By bridging the gap between high-tech efficiency and superb community service, MORE Power is not just supplying electricity, it is powering the future of Iloilo.



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